The hotel is well located, right opposite Moncloa metro station, which is only 4/5 stops from the city centre. It is in a nice neighbourhood and is a pleasant walk to the centre (about 20 minutes through some nice streets/neighbourhoods). The hotel itself is well staffed and clean. The rooms are tidy and 'efficient'; the guest is wel provided for with an iron/ironing board, kettle (with tea and coffee provided), mini-bar and tv. The bathroom, although a little tight on space, is well stocked with the basics together with a few extras. My overall experience was definitely positive, although the hotel did seem a little impersonal/corporate. Then again, it is a big place with lots of rooms, so maybe I'm being unfair. The price wasn't cheap, even for February, but Madrid is a wonderful city, so it's probably probably just a supply and demand thing.
Ken
februari 2025
Staff were great. Location is great, very close to the Moncloa interchange and an easy walk to the Museo de América. There is a metro stop right outside the hotel, so Sol (line 3), Plaza de España (line 3), Aeropuerto (line 6 & 8) are all easy to reach. Lots of local places to eat nearby too, plus McDonald's and Taco Bell if you really have to ;)
Andrew
januari 2025
The hotel is very beautiful, with nice location right to the metro station, and also not more than 10-15 min. walk from the city center. Our room was very clean, extremely well-equipped and comfortable. The terrace with the bar had amazing views of Madrid, and lots of space to chill around. The breakfast was delicious as well, with a little bit of something for everyone.
Una
juli 2024
Ideal location very close to a metro, busy hotel but what you’d expect for a city hotel, room was clean my room was however on a street section that was very loud at night floor 5, that said you are in a city so it didn’t bother me but it’s worth being aware of. Staff were great on check in. Sadly didn’t use bar restaurant breakfast gym sauna or pool facilities, having. Rooftop pool r though was what sold this for me I just had no sun on my trip and they said it was closed when I checked in due to weather
Catherine
april 2025
The connection with the city centre through metro, exactly in front of the hotel. The great variety and quality of the breakfast. The cleaning of the rooms. The every day welcome cold water with herbs and the fruits in the reception. The polite and very helpful staff.
Θεοδωροσ
juli 2024
Very polite and attentive staff. The rooms are simple, but comfortable and clean. There are many useful amenities, including an iron and ironing board in the room, which is nice. The hotel is conveniently located right across from the metro exit. We were attending a festival that took place in the Ciudad Universitaria, so this location was important for us. The air conditioner worked properly, the room temperature was comfortable, and the bed was comfortable.
Aliaksei
juli 2024
Nice hotel close enough to Madrid downtown. The metro strip is right outside of the hotel. The staff is friendly. It was very clean! I really like it overall.
M
april 2025
Very good location with metro station literally across the street, very nice breakfast, nice and comfortable room, a lot of self-care products provided (shampoo, conditioner, shower gel, and body lotion in big bottles, plus individual shower cap, comb, toothbrush/toothpaste, vanity set, slippers). The staff members were helpful.
Themis
mei 2024
Very comfortable and clean room. The air conditioner worked great so we were able to have the room at a comfortable temperature for sleeping. Location is excellent with some good restaurants nearby, and the metro is right across the street. It was very easy to reach the city center and places of interest.
Jonathan
april 2025
The property was a great space to stay, with amenities such as a gym, pool, terrace bar (with great views). The rooms were spacious and neat. Breakfast was also good too. The property is also located opposite the Metro station which made access around Madrid very easy.
Corey
juli 2024